User Guides

Check out how-to guides and tutorials I’ve created to help customers accomplish their goals.

Read the guides >>

Knowledge Base Articles

Read a few of the knowledge base articles I’ve written to educate customers about products.

Read the articles >>

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FAQ

See the sets of frequently asked questions I’ve published to help customers find the answers they’re looking for all in one place.

Read the FAQ >>

Release Notes

Read release notes I geared towards current customers to describe a new feature in the Kindara App. I also provided creative direction for all images.

Read the release notes >>

Editing

I’ve been the primary editor for my company for 3 years. I’ve also edited and proofread different types of documents for the last 8 years.

See the before & after >>

Project Management

I’ve been the project manager for the product and marketing teams for my company for 2 years.

See my process >>

Tools

Below are the tools I have or am currently using. I also have experience using proprietary content management systems and can quickly learn new programs, ensuring a smooth transition into new environments and projects.

I have intermediate or advanced knowledge of the software below.

  • Airtable
  • Google Suite (Docs, Sheets, Presentations)
  • HubSpot
  • Luminate CRM (Salesforce-based)
  • Microsoft Office (Word, Excel)
  • Raiser’s Edge
  • Slack
  • Snagit
  • SurveyMonkey
  • WordPress
  • Zapier
  • Zendesk Knowledge Base

I have working knowledge of the programs and languages below.

  • Adobe Illustrator and InDesign
  • Canva
  • Conga Mail Merge
  • GitHub
  • HTML
  • Markdown
  • Scrivener
  • Trello

Interested in working together?