Writing Samples & Skills

User Guides

Check out the step-by-step tutorials I’ve created to help customers accomplish their goals.

Read the guides >>

Knowledge Base Articles

Read a few of the knowledge base articles I’ve written to educate customers about products.

Read the articles >>

Release Notes*

Read release notes I geared towards current customers to describe a new feature in the Kindara App. I also provided creative direction for all images.

*Note: The Kindara blog has been removed. The link below will open a PDF.

Blogs

I wrote and edited blogs for my previous company for 3 years, matching the company’s voice and tailoring to the audience and organic search traffic.

Read the blogs >>

Editing

I was the primary editor for my previous company for 3 years and conduct peer reviews at my current company. I’ve also edited and proofread different types of documents for the last 8 years.

See the before & afters >>

Promotional Video Draft

This is a draft for a promotional video for the Kindara App and Kindara Premium. It was unfortunately never completed due to budget constraints, so watermarks still appear on the unfinished video below.

I wrote the script with two endings for different audiences: one for new users to download and try the app (below), and one for current users to upgrade to a paid membership (not shown).

I also created storyboards in Google Slides to obtain appropriate approvals and provide creative direction to the video editor.

Tools

Below are the tools I have or am currently using. I also have experience using proprietary content management systems and can quickly learn new programs, ensuring a smooth transition into new environments and projects.

I have intermediate or advanced knowledge of the software below.

  • Airtable
  • Google Suite (Docs, Sheets, Presentations)
  • HubSpot
  • Luminate CRM (Salesforce-based)
  • Microsoft Office (Word, Excel)
  • Notion
  • Raiser’s Edge
  • Slack
  • Snagit
  • SurveyMonkey
  • WordPress
  • Zapier
  • Zendesk Knowledge Base

I have working knowledge of the programs and languages below.

  • Adobe Illustrator
  • Canva
  • Confluence
  • Conga Mail Merge
  • GitHub
  • HTML
  • Markdown
  • monday.com
  • Scrivener
  • Trello

Training

In addition to my extensive experience on the job, I’ve been working hard to ensure I have the skills necessary to excel in technical writing. I’ve complete the training courses below.


Interested in working together?